Terms & Conditions 356 Cuci — A Complete Guide for Malaysian Players

Welcome to 356 Cuci, an online entertainment platform operated for Malaysian players. This Terms & Conditions document constitutes a legally binding agreement between you ("Player" or "Member") and 356 Cuci ("Company", "we", or "platform"). These Terms & Conditions govern all aspects of your use of the 356 Cuci platform, including account registration, deposits, withdrawals, participation in games, use of bonuses and promotions, and all other interactions with our platform.

By registering an account, making a deposit, or using any part of the 356 Cuci platform, you confirm that you have read, understood, and agreed to be bound by all provisions of these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

01 Eligibility & Account Registration

To register and use the 356 Cuci platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age on the account registration date.
• You are a Malaysian citizen or legal resident, or an individual otherwise permitted by local law to use online entertainment platforms.
• You are not on the voluntary self-exclusion list of any gambling platform.
• You have full legal capacity to enter into a binding agreement.
• Your use of the 356 Cuci platform is not prohibited by the laws of the country or region in which you are located.

Each individual is only permitted to hold one (1) account only on the 356 Cuci platform. Multiple account registrations by the same individual are strictly prohibited and may result in the suspension or closure of all associated accounts without prior notice, with any outstanding balances or unclaimed winnings subject to forfeiture.

During registration, you are required to provide accurate, complete, and up-to-date information. 356 Cuci reserves the right to verify your identity at any time by requesting a copy of an official identification document (such as your MyKad or passport), proof of address, or other relevant documents. Failure to submit the requested verification documents within the specified timeframe may result in your account being temporarily suspended or permanently closed.

02 Account Usage

Your 356 Cuci account is for your personal use only. You may not transfer, sell, lend, or grant access to your account to any other party. You are solely responsible for maintaining the confidentiality of your password and account login details.

• Use a strong, unique password for your 356 Cuci account — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Enable two-factor authentication (2FA) via your account security settings for an added layer of protection.
• Do not log in to your account on public devices or over unsecured public WiFi networks.
• Report any suspicious activity or unauthorised access to the 356 Cuci support team immediately.
• Log out of your account when you are done using the platform, especially when on a shared device.

356 Cuci shall not be held liable for any losses incurred as a result of your account being accessed by an unauthorised party, where such access was made possible by your own negligence in safeguarding your login credentials.

03 Deposits & Withdrawals

356 Cuci supports a wide range of deposit and withdrawal methods commonly used by Malaysian players, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and online banking via FPX (Maybank2u, CIMB Clicks, and other major Malaysian banks).

Deposit Terms:

• The minimum deposit is RM10 for most payment methods.
• The maximum daily deposit is subject to the limits set by your chosen payment method and your account verification level.
• 356 Cuci does not charge any processing fees for deposits. However, third-party payment providers may apply their own charges.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Deposited funds do not accrue interest.

Withdrawal Terms:

• The minimum withdrawal is RM30 for all withdrawal methods.
• Withdrawals to eWallets (Touch 'n Go, GrabPay, Boost, ShopeePay) are processed within 15–30 minutes.
• Withdrawals to bank accounts via DuitNow or FPX are processed within 1–2 hours, subject to the bank's operating hours.
• 356 Cuci reserves the right to request additional verification documents before processing a withdrawal, for security and compliance purposes.
• Withdrawals will only be processed to the payment method used for the deposit, or to a verified account in the same player's name.
• If the wagering (rollover) requirements for a bonus have not been met, withdrawals from that account may be held until those requirements are fulfilled.

04 Bonus & Promotions

356 Cuci offers a range of bonuses and promotions for both new and existing members. All bonuses and promotions are subject to the specific terms stated in the relevant promotion, as well as the following general terms:

• All bonuses are subject to wagering (rollover) requirements that must be met before any withdrawal is permitted. The rollover requirement for each bonus is clearly stated on the respective promotions page.
• Bonuses are only valid for players who register with accurate, verifiable information.
• A player (or members of the same household, same IP address, or same device) is eligible to receive the welcome bonus once only.
• 356 Cuci reserves the right to void any bonus and any winnings derived from it if there is evidence of abuse, fraud, or a breach of terms.
• Bonuses are non-transferable between accounts and cannot be directly exchanged for cash without meeting the rollover requirements.
• Promotions have a validity period as stated in their respective terms. Expired bonuses will be automatically removed from the account without compensation.

05 Game Rules

All games offered on the 356 Cuci platform — including slots, Live Casino, blackjack, baccarat, roulette, football Sports Betting, cricket, badminton, e-sports, and lottery — are subject to their respective specific rules, which can be found on the relevant game pages. The following general terms also apply to all games:

• All game outcomes are final once the round is complete. No claims may be made against results that have been correctly resolved by the system.
• In the event of a technical disruption during an active game, 356 Cuci will use system log data to determine the game's status and resolve any dispute fairly.
• Minimum and maximum bet limits for each game are as displayed within the game interface.
• Winnings resulting from technical errors, software malfunctions, or other unforeseen circumstances are considered void and will not be paid out.
• For Live Casino games, the dealer's decision is final and governed by the game rules set by the respective game provider.
• 356 Cuci reserves the right to suspend or remove any game from the platform at any time without prior notice.

For Sports Betting, 356 Cuci uses odds calculated based on current market data. Odds are subject to change before an event begins, and it is the player's responsibility to ensure the odds displayed at the time a bet is placed are acceptable. Confirmed bets cannot be cancelled.

06 Player Conduct

All 356 Cuci players are expected to conduct themselves with courtesy, honesty, and responsibility while using the platform. The following behaviour is strictly prohibited and may result in disciplinary action being taken against your account:

• Using automation software, bots, scripts, or any third-party tools designed to gain an unfair advantage in games.
• Communicating in a manner that is abusive, threatening, offensive, or discriminatory towards other players or 356 Cuci staff.
• Engaging in any form of fraud, identity misrepresentation, or attempts to access another person's account.
• Sharing your login credentials with others or allowing any third party to access your account.
• Using the 356 Cuci platform for money laundering or any other illegal financial activity.
• Attempting to exploit technical vulnerabilities or bugs in the system to gain an unfair advantage.

07 Account Suspension & Closure

356 Cuci reserves the right to temporarily suspend or permanently close any player account, with or without prior notice, where there is reasonable cause to do so. Grounds that may result in such action include:

• Breach of any provision of these Terms & Conditions.
• Multiple account registrations by the same individual.
• Providing false or misleading registration information.
• Suspected or confirmed fraudulent activity, money laundering, or any other illegal activity.
• Abuse of the bonus or promotions system.
• Account closure requested by the player themselves through the voluntary self-suspension feature.

If your account is closed due to a terms violation, any ineligible balance (including bonuses and winnings obtained through unauthorised means) may be forfeited. Any legitimate balance will be returned to you within a reasonable timeframe upon completion of the investigation.

Players wishing to voluntarily close their account may do so at any time by contacting the 356 Cuci customer support team. Please ensure all bonus rollover requirements have been met and any pending withdrawals have been processed before submitting your closure request.

08 Privacy & Data Security

356 Cuci takes the protection of your personal data seriously. All personal information collected during registration and use of the platform is subject to our separate Privacy Policy, which forms part of this agreement and should be read together with these Terms & Conditions.

• All your personal data and financial transactions are protected by 256-bit SSL encryption.
• 356 Cuci will not sell, transfer, or disclose your personal data to third parties without your consent, except as required by law.
• You have the right to request access to your personal data held by 356 Cuci, to request corrections to any inaccurate information, and under certain circumstances, to request the deletion of your data.
• By using the 356 Cuci platform, you consent to the collection and processing of your data as described in our Privacy Policy.

For more information on how we collect, use, and protect your data, please refer to the Privacy Policy page.

09 Liability Limits

To the extent permitted by applicable law, 356 Cuci shall not be liable for:

• Any direct, indirect, consequential, or special losses arising from your use of, or inability to use, our platform.
• Service disruptions caused by factors beyond our control, including but not limited to internet outages, third-party technical failures, or natural disasters.
• Financial losses resulting from your own betting decisions.
• Any act or omission by a third party, including payment providers and game providers.

10 Amendments to Terms & Conditions

356 Cuci reserves the right to amend, update, or add to any provision of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon being published to the platform, unless a specific alternative effective date is stated.

We will endeavour to notify players of material changes via in-platform notifications or an email to the registered address. However, it remains your responsibility to review these Terms & Conditions periodically. Continued use of the 356 Cuci platform after any amendment takes effect will be deemed your acceptance of the revised terms.

11 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the 356 Cuci platform, our team is available to assist you at any time:

• Live Chat: Available 24/7 directly through the 356 Cuci platform — the fastest way to get immediate assistance.
• Email: support@356cuci.biz — we aim to respond within 24 hours.
• FAQ: Visit the FAQ us for answers to the most frequently asked questions.